Hi, how can we help you?
New to Care Identity?
Start here! Your Care ID profile is your digital NHS identity. It proves who you are and allows secure access to the systems you need using an authenticator such as smartcard.
Authenticators
Use these to log in with your Care ID. Examples include smartcards, Windows Hello and other secure methods. Your RA team will guide you on which option is right for you.
Learn about or request an AuthenticatorSmartcard expiring?
Unlike other authenticator options, a smartcard needs to be routinely renewed. If you're getting expiry prompts, you can self-renew.
How to renew or get helpChanged name?
You’ll need provide evidence to update your details.
Learn more / Request name change